Waiting for vip for 4 days?

Hi, I came 3rd in snooker tournament on Thursday and I am still waiting for my 4 days vip. I have 5 dots and I have had it before on this nick and it only took a few days.
Any time soon would be nice, ty.

Tactical Player.

OP

so this took 5 days, and it has 5 days since i won bank pool tournament and i am still waiting for that vip, also it has been 2 days since power snooker tournament where i came 2nd. So i am owed 16 days of vip..
Why does it take so long nowadays? used to only take a couple days.
Thanks in advance.