Hi,
Let's look at why moderators might not always be around or able to respond right away.
They're volunteers, so they don't get paid. They have real-life commitments like jobs, school, and family, which can limit their availability. It takes time for moderators to look into reports properly. They have to check each issue and decide what to do. Some reports are easy to deal with, but others might take longer to assess properly.
There are thousands of players online at any one time, so moderators have a lot to do. They have to decide which reports are most important and deal with them quickly. Some of these reports might be misunderstandings or minor infractions that don't warrant immediate action. Moderators will decide which reports require urgent attention.
It's important for players to understand these factors and be patient when awaiting moderator responses. While it can be frustrating to encounter issues without immediate resolution, moderators are doing their best to maintain a fair and enjoyable gaming environment for everyone.
Thank you.