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Lost points
Posted in 
General
Lost points
Posted in 
General
Lost points
I lost crucial points for games I couldnt start before I realized I had to clear cache.The prog shouldnt deduct for a game where your opponent made only 1 move.
🙃
2
Hello Legal Hassler, 
I noticed on your profile that you experience occasional disconnections.
Due to the server's inability to distinguish whether the connection was just lost or intentionally disconnected, points will be deducted. This is the usual in online games.

To enhance the stability of your internet connection, here are some suggestions:
° Restart your router or cable modem. 
° Connect with a LAN cable, not over WIFI
° Clear your browser's cache. 
° Try signing in with a different browser, such as Google Chrome, Firefox, etc.
° Getting in touch with your ISP to have your Internet checked

If you are playing on a mobile device, avoid crowded hotspots near train stations or other public areas.

Kind regards,
John
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