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Disconnection
Posted in 
Technical
Disconnection
Posted in 
Technical
Disconnection
I have now received a disconnect from flyordie 5 times in 24 hours. my internet was active at all times.
Slowly it takes on uncomfortable proportions.

Now please don't come to me with empty cookies and so on. The problem is 100% with flyordie.

Tommy
Hi Shaun Murphy no1,

When playing online games, it's possible to experience occasional disconnections. That’s normal. 
There is a distance between you and FlyOrDie with several servers, not just one.

There haven't been any server issues lately. (If there had been, not just you would have lost connection, but all of us at the same time.)

You may use  "Traceroute Online" to check where the the problem occurs.   --> 
https://dnschecker.org/online-traceroute.php
 or any other DNS checker. 

Here are a few things you can try yourself to improve your connection:
° Restart your router or cable modem.
°❗️ If possible, connect your PC with a LAN cable (ethernet cable) instead of using WIFI. 
° Clear your browser's cache. 
° Try signing in with a different browser, such as Google Chrome, Firefox, etc.
° Ger in touch with your ISP to have your Internet checked

If you would like to contact our tech. support, please read the FAQs first, which contain many additional tips.

FAQ: 
https://www.flyordie.com/games/help/support/contents.html


Tech support:  
https://games.flyordie.com/s/contactSupport.html?portal=flyordie_com&lang=en


Kind regards,
John Stewart
Edited by John Stewart
❤️
1
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