Hellon Karma1
Thank you for your contribution. 

FlyOrDie is secure.

Please let me explain why we sometimes recommend to temporarily deactivate a firewall for test purposes.  
Its in order to determine whether a firewall blocks too much and therefore is the cause for connection problems.

Something similar applies to an antivirus software. Modern antivirus/antimalware software acts like an extra layer that sits between the base of the operating system and the apps and programs that run on it.

Since you have read FlyOrDie’s FAQs and probably some of our postings, you can try to stabilise your Internet connection by yourself. 

However, your Internet Service Provider may also be able to help you improve the stability of your connection - and possibly will be able to 
improve the latency a bit. 

If you need further assistance, please contact our tech support by following this link 

https://games.flyordie.com/s/contactSupport.html?portal=flyordie_com&lang=en

Please give them a few days to get back to you.

Thank you and kind regards, John Stewart