I am a subscriber and before the new change (upgrade) the site has done,I had no problems getting on. When I click on my icon on my desktop, it tells me I might be behind a firewall. I know I'm not.When I type in the site, I get the small screen like I'm not subed.The only time I can get the BIG screen is if I download everytime I want to get on.My husband don't want me to keep downloading this game (it can corupt our computer he say's.He knows alot about computers so I will listen to him).I don't think this is fair to the people who sub and pay all the time.