« Back to All Topics
connection problem
Posted in 
Technical
connection problem
Posted in 
Technical
connection problem
All the time i have connection problem only in ypur server. And that's why i lose lots of games. so that the connection does not break, ş am trying to open another game in the background. And some players think that i reset my connection and made cheat :( Please help me to solve the problem.
Hello woman-in-back , 

If you are 100% sure that there is no problem caused by your internet provider (call your internet provider and have them examine the speed status and possible disconnection problems in detail first), please check the details below.


1) If you haven't cleared your browser's cache for a long time, I'll recommend this first. Check how to do it depending on the browser you are using from the link below.

https://www.flyordie.com/games/help/support/clearcache.html


2) Tips to prevent disconnections:

Disconnection usually means that there was some connection problem somewhere between your machine and FlyOrDie.com. It is also called being 'booted' or 'kicked'. Unlike most websites where you download the whole page content and then browse through it, FlyOrDie.com requires that you stay connected continuously.

We suggest checking the below list to see what you can do to lower the frequency of disconnections. Please note that we cannot guarantee that any of this will help to get rid of DC's.

Remove router - try connecting without a router if you use one.
Java update - updating your java might improve performance as well.
Increasing your memory could also help with the freezing/getting booted problem. You can increase your memory by going to start button, settings, control panel, system, advance tab, performance, advance tab, virtual memory, change it, make it 526kb or higher, click set then ok.
Overactive virus protection software could also cause problems. It may pay off to check your system registry to see how many programs are running.
You could try temporarily disabling any antivirus, firewall, internet security software, to see if it improves connection.
You may need to exit any other programs you have running in the background to improve network performance and stability.
If you're getting booted often, please check with your ISP to see if they can help improve your connection quality and latency a little bit.

P.s: If you are connecting via phone and your phone's automatic update settings are turned on, this is another reason.

P.s 2: While playing backgammon, if you are playing on the phone, never close the game or switch to another window during the game, and also do not move too much into the chat and text area with the touch screen during the game. These can sometimes result in screen freezing.

If the problem continue despite all these, I will recommend you to write a detailed report with video.

Enjoy your game.
Languages
English
inglés
azərbaycan
azerbaiyano
bosanski
bosnio
čeština
checo
Cymraeg
galés
dansk
danés
Deutsch
alemán
eesti
estonio
English
inglés
español
español
euskara
euskera
français
francés
hrvatski
croata
Indonesia
indonesio
isiZulu
zulú
íslenska
islandés
italiano
italiano
latviešu
letón
lietuvių
lituano
magyar
húngaro
Malti
maltés
Melayu
malayo
Nederlands
neerlandés
norsk
noruego
o‘zbek
uzbeko
polski
polaco
português
portugués
română
rumano
shqip
albanés
slovenčina
eslovaco
slovenščina
esloveno
suomi
finés
svenska
sueco
Tagalog
tagalo
Tiếng Việt
vietnamita
Türkçe
turco
Vlaams
Flemish
Võro
Võro
Ελληνικά
griego
български
búlgaro
кыргызча
kirguís
русский
ruso
српски
serbio
українська
ucraniano
עברית
hebreo
العربية
árabe
فارسی
persa
हिन्दी
hindi
ไทย
tailandés
ქართული
georgiano
中文
chino
日本語
japonés
한국어
coreano